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  • Can I use the BCAVI hair serum if I'm pregnant or breastfeeding?
    We get this question a lot. Only your doctor can you tell you what's safe for you, but, we can tell you that the reason that most serums aren't safe for pregnant women is because they contain drugs and/or hormones. The BCavi hair serum does not contain synthetic hormones, nor do they contain drugs.
  • Does the BCAVI hair serum work for men?
    Yes! Men can absolutely use the BCavi hair serums and many men have loved our products. Pro Tip: the hair serum can also be used as a beard product.
  • Does the BCAVIi hair serum work on colored or processed hair?
    Yes! Our hair serum works at the follicle level, so whether you've permed, processed, or color-treated your hair, you can still get great results. Additionally, our serum does not strip the hair of any color treatments.
  • How do I apply the BCAVI hair serum?
    Take a few drops of hair serum and apply directly to the scalp and hair. Use your fingers to lightly massage the serum over the hair and scalp. Apply as often as needed in order to achieve soft, and shiny hair.
  • How long will a bottle of the BCAVI hair serum last?
    A bottle of the hair serum lasts most people about a month. Like anything, it depends on how much you use the product.
  • I have sensitive skin. Is it OK for me to use BCAVI serums?
    We do our best the source the gentlest and skin friendly products on the market. However, everyone is different, and some people are sensitive to some ingredients. If you are concerned about how your body will react to our serum, we recommend doing a spot test on your arm or leg to check for sensitivity. If you don't like the serum for any reason, we'll be happy to help you with a return.
  • What happens if I stop using BCAVI serums?
    Like any beauty product, your results will last as long as you continue to use the product.
  • When can I expect to see results when using BCAVI serums?
    We take great pride in our product. You will notice extra shine, and reduced frizz after the first use.
  • Will BCAVI hair serums make my hair oily?
    No. Our hair serum is fast absorbing, so it will not make your hair feel greasy. Also — a little goes a long way. Apply a few drops at a time.
  • Will BCAVI products work for people my age or with my medical condition?
    We get this question a lot. Here's what we know for sure. We have customers of every age group who have used our products successfully and have had great results. As for medical conditions, we're not doctors, so we can't give you any specific recommendations. If you are concerned about a specific medical condition, please consult with your medical provider. Overall, we'd love for you to try out our serum— we stand behind all of our products. So if you try it, and don't love it, it's very easy to return.
  • How much is shipping?
    United States Orders over $50.00 ship for free! Orders under $50.00 ship for a flat rate of $10.00 Duties and taxes get charged at checkout (no additional fees due upon delivery).
  • I accidentally sent a return that included non-BCAVI products
    BCAVI doesn’t keep unexpected or ineligible (used, damaged, etc.) items mistakenly sent to us. When appropriate or possible, we’ll donate or recycle them. If you’ve sent something toBCAVI and want it back, contact us at We can’t guarantee we’ll be able to find and send back your item. We also can't compensate you for unexpected or ineligible items returned BCAVI.
  • How do I return or exchange an item?
    We definitely want you to be happy with your purchase, so if you'd like to return or exchange it, we're here to help. Please email us at to get the process started. Please provide us with your order number and shipping zip code to get started.
  • What if I want to change or cancel my BCAVI order?
    Once an order has been placed, it can't be changed or canceled.If you had a change of heart you can always return any item. You can contact us at
  • Where does BCAVI ship?
    North America
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